Dimplex North America Limited is the world leader in electric heating, offering a wide range of residential, commercial and industrial products. The company’s commitment to innovation has fostered outstanding product development and design excellence.

Dimplex North America Limited is a member of the Glen Dimplex Group of companies of Dublin, Ireland. The Glen Dimplex Group employs over 8,500 people worldwide with sales in excess of $3.0 billion.

In 1991, Dimplex North America entered the North American market by acquiring several leading electric heating brands – Electromode, Sentinel, Chromalox and Westcan.

New product development has long been a hallmark of Dimplex North America. Recent innovations include: the patented electric flame technology - the company made history in the fireplace industry when it developed and produced the first electric fireplace with a truly realistic “wood burning’ flame effect in 1995. The company has since been granted 87 patents covering various areas of electric flame technology and 37 more are pending.

Stoves, fireplaces and specialty fireplaces are sold throughout North America under the Dimplex®, Symphony® and electraflame® brand names for consumers and under OptiFlame® for builders.

Dimplex North America is headquartered in a newly expanded 200,000 square foot manufacturing and distribution facility located in Cambridge, Ontario. To service the company's customer base throughout the United States Dimplex operates a 130,000 square foot distribution facility located in Indianapolis, Indiana and a 15,000 square foot warehouse in Vancouver, Washington.

Contact Information:

Corporate Headquarters: Dimplex North America Ltd. 1367 Industrial Road Cambridge, ON N1R 7G8 Canada Need product information? Our customer-service specialists are ready to answer your questions: 1-800-668-6663 Monday-Friday, 8am - 4:30 pm EST If you have technical questions regarding installation, operation or troubleshooting, please call: 1-800-668-6663 Monday-Friday, 8 am - 4:30 pm EST