FAQs

Click the below categories to filter questions and answers

Grill FAQ's
Q: How do I clean the cooking grid?
A:

Do not attempt to remove the cooking grid.

While the grill is still warm use a stiff wire brush to clear the grill of all food particles. A scraper can be used to remove difficult particles. Never strike the cooking grid to remove residue. After the grill has cooled, follow up brushing and/or scraping by cleaning the cooking grid with a damp, soft cloth or sponge with a mild detergent or grill cleaner. Follow with a clean damp cloth to remove any remaining detergent residue. At next use, allow cooking grid an additional 5 minutes of pre-heating to burn off any residual detergents or cleaners.

Q: How do I clean under the grid?
A:

Do not attempt to remove the cooking grid. Model BPC-2007

To clean under the cooking grid of the PowerChef tilt the cooking grid by lifting from the front.

Models CBQ-120-ELE and CBQ-120-MAN

To clean under the cooking grid of the PowerChef Convertible, access the cooking grid from underneath by removing the drip tray.

 Models TBQ-120-DLX and TBQ-120-STD

To clean under the cooking grid, access the cooking grid from underneath by removing the drip tray and the removable back panel of the base.

Q: Can the grilling surface be removed and cleaned in a dishwasher or self-cleaning oven?
A:

No. Do not attempt to remove the cooking grid from the electric grill as it is permanently mounted to the body of the electric grill.

Q: Can I clean my electric grill with a high-pressured hose?
A:

No, do not clean the PowerChef electric grill with a high-pressure hose.

Q: Can I leave my PowerChef outside year round?
A:

Yes, the PowerChef is weather resistant. To protect against the elements, it is recommended that the PowerChef is covered after each use (once cooled). For seasonal storage, cover and store in a dry location.

Grill Installation/Operation/Maintenance
Q: What kind of electrical receptacle does the PowerChef electric grill use?
A:

A standard 110/120-volt household receptacle.

Q: Is a GFI/GFCI electrical outlet required to operate?
A:

It is strongly recommended that a Ground Fault Interrupt outdoor outlet or a circuit protected by a ground fault breaker with a rating of 15amps, 110/120-volts is used. Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock and injury to persons.

Q: Can I use an extension cord with my electric grill?
A:

The use of extension cords is not recommended. Extension cords may overheat and cause a risk of fire. If you must use an extension cord, it must be rated for outdoor use and have a rating of no less than 1875 watts. Outdoor extension cords are marked with the prefix letter “W” and suffix letter “A” and have a tag stating “Suitable for Use with Outdoor Appliances”.

Q: Is a dedicated electrical outlet required to operate?
A:

A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the fuse blows on a regular basis when the grilling element is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.

Q: Where can I use my PowerChef electric grill?
A:

A PowerChef electric grill can be used on patios, decks, and balconies. Select a suitable location away from puddles, pools, ponds and hot tubs. Ensure the electric grill is positioned more than 8 inches away from any combustible materials before cooking.

Q: What is the BTU rating (output) of the PowerChef?
A:

The high-efficiency Evensear element converts 5,562 BTU into a 650°F cooking surface that sears like a conventional grill using a fraction of the energy. Unlike gas or propane grills, the PowerChef makes efficient use of the supplied energy to cook food; it directly radiates heat into the food without wasting energy.

Q: Is the grill large enough to cook for my family?
A:

Yes. The full 216 square inch grill maintains a consistent even temperature and allows you to utilize its entire surface, even the corners. For example, it easily can cook eight large hamburgers at one time.

Q: Can I use my PowerChef grill in the rain?
A:

No. Never use an electric grill in the rain, sleet or snow.

Q: Can I use my electric grill during thunder/lighting storms?
A:

No. It is best not to use the PowerChef during thunder or lightning storms to avoid the risk of electrical shock.

Q: Can I get an electrical shock while using my PowerChef electric grill?
A:

No, not if the unit is in proper working condition. However, as with all electric appliances to protect against electric shock, never immerse cord, plug or the electric heating element in water or any other liquid. Never operate any appliance with damaged electrical components. Regularly inspect supply cord and connections. If cord, element or control is damaged or worn, it must be replaced by an authorized service facility, as special tools are required. Do not attempt to repair the appliance yourself. As for any outdoor appliance, it is strongly recommended that a Ground Fault Interrupt outdoor outlet or a circuit protected by a ground fault breaker with a rating of 15amps, 110/120-volts is used.

Q: How do the Manual Control grills operate? (Models CBQ-120-MAN, PBQ-120- METRO)
A:

The Manual Control Dial uses a simple method of operation. Pull the dial up to turn the grill on, and push the dial back down to turn the grill off. The red Indicator Light will illuminate and will remain on until the Control Dial is pushed in to turn off the grill, regardless of what power level the Control Dial is set at. When the grill is initially turned on, it will go to full power for five (5) minutes (regardless of setting) to preheat the cooking surface. After the five minute pre- heating, the control dial can be set to the desired level by turning the control dial from 1 (Low) to 10 (High).

Ask a Question Don't see your question? Fill out the form and we'll get back to you.

back to top