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Model # XHD26L

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Rating Snapshot

Rated 1 out of 5 by from Looks good- until you use it Bought a XHD26G Mod A in May 2019, as part of a TV stand. Installed it exactly according to the instructions and it looked great when we tested it. Didn't need to use it again until Fall. It operated well enough in October 2019 when we started to use it as a supplementary hear source in our living room. After a couple of weeks, half of the flame effect stopped working. In another couple of weeks the unit would turn itself off completely. I would reset the entire unit, according to the manufacturer directions, and then it would run for maybe 5 minutes before stopping again. I called Dimplex in November 2019. I learned that Dimplex does not warranty labour. I was told that replacement parts, that I would have to replace myself, would be on the way in 5 days. I have since received instructions to do the work myself and an email indicating a shipping date for the Parts of April 3rd, 2020. This is the weakest Warranty service I have ever received. I will spend the winter, when I want the product to do what I paid for it to do, without a functioning fire box. Save your money. Don't buy a Dimplex Firebox.
Date published: 2019-12-09
Rated 1 out of 5 by from WOULD NOT BUY WOULD NOT RECOMMEND Heater fan does not blow very much. Have to be within four inches to feel heat. Dimplex states warranty only covers components and they will send component but I have to pay someone to install. wont buy dimplex products again nor anything from electronic fireplaces
Date published: 2020-10-20
Rated 4 out of 5 by from We like it We have had our unit (which is in the center of a wide TV console that has storage cabinets on the ends) for about a year-and-a-half. It works well so far. The only issue is that just in the past few days the remote control has stopped working. It might have been because I may have pressed it too hard and broke something inside the controller (it is not terribly robust). Hoping to order a replacement remote control. Until then, we will just have to use the unit's control panel.
Date published: 2021-02-12
Rated 2 out of 5 by from Nice looking. This fireplace looks nice but the heat output leaves a lot to be desired. In my opinion it is not worth the $700.00 it cost. For the price I would expect more.
Date published: 2021-02-02
Rated 1 out of 5 by from I've had 2 now that stop working Same issue as other review. On 2nd LED light strip and it fails. Half the flames went out. Now it doesn't work at all.
Date published: 2021-01-01
Rated 1 out of 5 by from broke quickly we've had it over a year and the heating element stopped working along with the fan. for the $700 we expected far better. DO NOT buy this unit you will be sorry
Date published: 2021-02-17
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Multi-Fire XHD 26" Plug-in Electric Firebox

Plug-In Firebox

Multi-Fire XHD™ 26" Plug-in Electric Firebox is rated 1.7 out of 5 by 6.
  • y_2021, m_4, d_9, h_17
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.14
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  • co_hasreviews, tv_0, tr_6
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Product Dimensions

H 18 5⁄8 in x W 26 in x D 7 1⁄2 in

H 47.9 cm x W 66 cm x D 18.9 cm

With a thin, black glass surround revealing flames that are vivid day or night, the Multi-Fire XHD invites you to get cozy by the fire.  Customize the flames above the hand-finished, inner-glow logs, and create the perfect atmosphere by adjusting the LED lighting with the remote control or built-in touch controls. With safe and powerful ceramic heater warming up to 1,000 sq. ft., the Multi-Fire XHD  is the ideal way to add comfort and ambiance to any room.

Click here for the remote control user’s guide for this unit.

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Product Details

Firebox: Realogs (XHD)

Volts: 120

Wattage: 1500

Amps: 12.5

BTUs: 5118

  • Realogs®

    Realogs®, molded from meticulously selected firewood, are charred and positioned against the back mirror to maximize the illusion of depth and authentic burning firewood.

  • Economical

    Economical to operate. Costing only pennies per hour.*

  • All-season Flames

    Enjoy the unique charm of a fireplace 365 days a year using the flames without the heat.

  • Low Carbon Footprint

    The most sustainable fireplace option; no emissions and 100% efficient.

  • Customizable Flame

    The multi-flame technology allows you to adjust the speed of the flame to create the perfect atmosphere to suit your mood or room.

  • Just Plug It In

    Simply plug into any standard household outlet for instant ambiance.

  • Capacitive Touch Controls

    Settings and temperature display are hidden when not in use.

  • Media Accent Colors

    Choose from a variety of brilliant color themes or cycle through a range of colors using the custom mode, freezing on the hue of your choice.

  • Built-in Timer

    Set for up to 8 hours.

  • Multi-function Remote

    Control 100% of the fireplace features from the comfort of your chair.

  • Cool-touch Glass

    Glass remains cool making it safe for children and pets in any location.

  • Powerful Heating

    Powerful fan-forced heater features a safe, ceramic element that provides on-demand heat for up to 1,000 square feet.

Warranty Length:

1 yr