Model # CX-MPC

Actual product may not be exactly as shown

Rating Snapshot

Rated 1 out of 5 by from Impossible to synchronize Progamming is combursome but does work in the end. Synchronizing on the other hand is impossible. I have been trying on and off for over 2 weeks to no avail. I did send and email to connex but never got a reply. I follow the steps with the instuction manual in hand. 1. Press synchronize button 2 Select Zone (I only have 1) 3 Press V button on heater for 3 seconds 4 Press all 3 buttons on heater in sequence 5 Press synchronize button on thermostat again within 10 seconds. These are the steps in instruction manual but at step 5 it starts the whole process over again. My patience is wearing extremely thin. HELP anyone ! Thanks
Date published: 2019-12-01
Rated 1 out of 5 by from Trash I live in a condo that has these installed and any time anyone in the entire building changes their settings every single unit gets updated. I can't belive this company hasn't been sued over the complete inemptness of their programmers. This is a simple system to make. You can do this with an arduino and about 40$ of parts and these guys charge THIS MUCH for a system that doesn't work as well as what a group of undergrads can do over a weekend. This is embarassing and the company should replace every system for free
Date published: 2020-06-23
Rated 4 out of 5 by from Works fine, pain to setup First of all, this controller works great after you set it. It saves me at least a dollar a day and there were just a couple of times in a few month when some interference prevented one of the heatersnot to switch to the desired temperature at the preset time. However the manual is just badly written and some features are not intuitively understandable. I can understand that time must be set with a 1-min interval and this may take some time, especially when your local time is 12 hours ahead of the default one. Anyway, I will see it again when I need to change the battery once a year. But setting time for out-of-home or night mode with the same interval, seriously? Do you know anyone who needs to turn his heaters on exactly at 17:27? A 15 or 10-minute interval would be fine, even 5. Also the most complicated moment is the initial sync with the heaters. When you do it, nothing tells you what is going on until heater's display shows the new setting. This is the reason why many people are having difficulties with that. Hopefully the new Wi-Fi enabled controllers will make it easier.
Date published: 2019-07-11
Rated 1 out of 5 by from Great idea, really bad product This wifi controller on the face of it is great. BUT! The touch pad is pre historic and barely works. The unit is totally unintuative when programming and leaves you wondering if you did what you wanted or not. Dimplex, please fix this you can do way better than this surely. I wish I kept my old wired thermostats. And to make things worse the wifi heaters discolour the wall and have to be monted away from the wall. Don't buy this stuff you will regret it. PS I reno houses so I know what I am talking about!
Date published: 2021-04-30
Rated 4 out of 5 by from works as expected I put three heaters in my wife's studio and wanted the wifi thermostat but the reviews were so bad I got this one. The instructions take a little studying and patience is required but it works as expected. Have all three heaters on the same zone.
Date published: 2019-10-17
Rated 3 out of 5 by from Syncing advise desperately needed! Hello, while upgrading my basement suite I have decided to replace my 70's baseboard heaters with a product that is much more energy efficient. The problem that I seem to be having is that all of the zones are programmed in, the sync "seems" to go well, when syncing the heaters while a time period is active they snap on and go to the programmed temperature. When it comes to switching to a new event the controller displays the new temperature correctly but the heaters do not update to the new temperature, but if you re sync the heaters again they will adjust to the new temperature and finish out the event until it is time to switch to a new event at which time another sync is required. I am obviously missing something with the initial setup and would be very grateful if someone could offer some advice on how get this updating on their own. Thanks in advance!
Date published: 2019-09-29
Rated 4 out of 5 by from Set it up and then forget it We've used this to control 2 baseboard heaters in our house. The setup took a little while but once it was done, we haven't had to do anything else with it and it works fine. I like being able to set a different program for each heater with the same control.
Date published: 2019-05-19
Rated 1 out of 5 by from Horrible product. Even worse customer support Regret wasting money on the heaters and the thermostat. Very hard to set up. Very hard to configure. Even harder to sync to phone. No help available online. Phone reps are even worse. Save your money. Save your time. Buy another brand. Will be removing everything dimplex and replace with different manufacturer.
Date published: 2019-02-08
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CONNEX® Multi-zone Programmable Controller


CONNEX ® Multi-zone Programmable Controller is rated 2.3 out of 5 by 15.
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The Multi-zone Programmable CONNEX® Controller is a Dimplex® exclusive, operating four individual heat zones wirelessly from one remote location.

CONNEX® wireless technology easily synchronizes multiple Linear Proportional Convectors and Precision Comfort Heaters to one controller for precise temperature control throughout the home. The easy- to-use touch screen allows for 7-day/ 4-event programming that combines with zone heating for incredible energy savings.

Controls & Wiring

RF transmitter for wireless control of 4 heat zones. Touch screen programmable display allows for whole home control of all Dimplex® LPC and PCH series heaters. Features 7-day and 4-event daily scheduling with “Quick Set” programming.

Volts: 3V

Range: 50' (15.24 m)

Available in: North America


  • White

Construction Materials: White molded polymer, with a LCD touch screen for ease of programming.

Installation: Complete with detachable mounting bracket for simple programming & installation


  • CONNEX® Compatible

  • Radio Frequency Control

    Equipped with CONNEX® wireless technology that synchronizes with Dimplex LPC and PCH heaters for simple whole home control.

  • Easy to Install

    Save time and material with no holes to cut or wires to run.

  • Four Heat Zones

    Program heaters in up to four zones to run a schedule that suits the homeowners lifestyle for maximum comfort and efficiency.

  • Quick Set Programming

    Within each zone, easily set different programs for every day of the week, and 4 daily events (wake, away, home, sleep).

  • Backlit Touch Screen

    Large display with easy-to-use touch screen.

  • Detachable Installation Bracket

    Program wirelessly from the comfort of your chair.

  • AA Batteries Included

    Provides extended battery life; easy to replace.