Model # CX-WIFI-A

Actual product may not be exactly as shown

Rating Snapshot

Rated 1 out of 5 by from Horrible interface Dimplex heaters are top notch I have 8 throughout my home and zero issues. This interface along with their attempt at a smartphone app is complete garbage. On the app you'll have to log in every time, it crashes a lot and is pathetically basic. I have no idea why they can't revamp the connex system to be competitive with other systems. It makes dimplex look like they are operating in the 90s. As a stand alone multizone programmable thermostat there is a big setup process but it works as expected, no more impressive than other offerings.
Date published: 2019-01-10
Rated 1 out of 5 by from Terrible WiFi implementation Inconsistent WiFi at best. Be prepared to manually go to each heater to set the temperature or turn off otherwise your electric bill will soar!!! Don’t place anything in front of the baseboard heater even if a few extra inches from the it. The app is limited. Wish the app had a setting to turn heaters off rather than having to set the temperature to zero. The heaters don’t read the correct temperature of the location. I wish you could override the thermostat on each baseboard heater and just use a single thermostat on a wall somewhere central. Will eventually ditch the whole lot and buy a new system.
Date published: 2020-01-21
Rated 1 out of 5 by from Wifi Feature Does not work I have this installed at my cottage and the Dimplex Wifi app has not worked for at least a month. The support does not seem to be good and many people are reporting the same experience. I wish I had more Positive stuff to say because the Heaters are good but they seem to struggle with Thermostats and WIFI APPS. I am stuck with it and just need to wait and hope they finally figure it out...
Date published: 2018-11-20
Rated 1 out of 5 by from Worst WiFi product ever I can’t believe, with all the horrible reviews received, and knowing that their app doesn’t work, Dimplex won’t fix or improve it. I have wasted several hours 1 trying to get this app to work, 2. waiting on hold to talk to a service rep, and 3. speaking with several service reps. While they are usually friendly, so far they have not been helpful at all, and deny there are any problems with this app and product. It’s complete garbage. I wish I had never wasted my money on it. I I really regret the time I have wasted on it.
Date published: 2019-11-20
Rated 1 out of 5 by from WiFi and app don’t work... Just installed the heathers and the remote supposedly WiFi. Complicated to install...
Date published: 2019-04-18
Rated 1 out of 5 by from Worst money ever spent The Dimplex CONNEX has to be the worst system on the market I have wasted my money the app /Wi-Fi works occasionally the rest of the time you have heat coming on when you don’t want it or no heat when you do want it the thermostat does not work through the app at all it is garbage
Date published: 2019-09-27
Rated 1 out of 5 by from Dimplex Doesn't Listen and Improve The app has not changed in the two years I have owned this product. The app crashes all the time when you make any type of change to the schedules or really any change within the app. The app does not offer much functionality. For example you can't set the time of the physical thermostat. Nothing I can find after all the negative feedback that Dimplex is listening and trying to improve their products.
Date published: 2019-10-21
Rated 3 out of 5 by from Got it to sync with home network! The pairing instructions are not very good. Once pairing is done it seems to work well. Works only when the micro USB is plugged in. On wall installation does not look good with the cable.
Date published: 2019-05-30
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CONNEX® WI-FI Multi-zone Programmable Controller


CONNEX ® WI-FI Multi-zone Programmable Controller is rated 1.3 out of 5 by 15.
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The WI-FI Multi-zone Programmable CONNEX® Controller lets you manage your Dimplex® CONNEX® smart heaters using your mobile device. Both the controller and heaters feature built-in wireless technology that makes installation a breeze and allows for simple, whole-home control. And the Dimplex® CONNEX® App makes it easy to stay connected from anywhere. If comfort is important to you and your family, installing a Dimplex® Multi-zone Programmable CONNEX® Controller will have you experiencing the most important comfort of all… The comfort of control.

App Setup Videos



Click here to read our Connex WIFI FAQ's




Volts: 120V

Range: 50' (15.24 m)

Available in: North America


  • White

Construction Materials: White molded polymer, with a LCD touch screen for ease of programming.

Installation: Includes stand for tabletop and wall-mount bracket


  • CONNEX® Compatible

System Requirements: • Broadband internet connection (customer purchased) and wireless router (802.11 b/g/n)
• Smartphone or tablet with internet browser (Internet Explorer 8, Firefox 4, Safari 5, Chrome 9 or higher)
• Software automatically updates as long as controller is connected to WIFI
• Free IOS and Android apps available at time of release

  • Control from anyplace

    Electric heating control using your mobile device

  • Adjust zones and schedule

    Customize heating zones for perfect comfort

  • Save on your energy costs

    Pre-programmed to maximize savings

  • Free app

    Easy-to-use with no monthly fee

  • Arrive in comfort

    Warm-up cottages and remote locations before you arrive

  • Fully compatible

    Works with your existing CONNEX® enabled Smart Heaters