Frequently Asked Questions
The range covers surrounds and mantels that finish the fireplace as a piece of furniture, log sets and media that change the look of the fire bed, trim kits that close the gap between the unit and the wall, glass pane kits, and plug kits that convert a hardwired unit to a plug in connection. What fits depends on the model you own.
Match by model number rather than by size or by eye. Accessories are engineered for specific units, and a trim or surround built for one width will not seat correctly on another. Your model number is on the rating plate on the unit and on the original documentation. If you are unsure, contact customer service with that number before ordering.
A plug kit converts a unit that would otherwise be hardwired so that it can connect to a standard household outlet instead. It is useful when you do not want to run a dedicated circuit or bring in an electrician. It is only compatible with specific models, and using one changes the available heat output, so check the model listing before ordering.
On compatible models, yes. Swapping the media in the fire bed is one of the simplest ways to change the character of the fireplace, from a traditional log look to something more contemporary. Only use media supplied for your model, since anything else may obstruct the lighting or the airflow.
Most trim kits, log sets and surrounds are designed to be fitted by the owner following the supplied instructions, and need no more than basic tools. Anything that changes how the unit connects to power, including a plug kit, should be reviewed against your local electrical code and installed by a licensed electrician if it involves the wiring.